To do video exchanges, and use the Singdaptive service you, when you're under 16 you need parent/guardian permission. Here is the step and guidelines to give permission:

Have parent or guardian email us at: support@singdaptive.com to give their permission for their dependent to use our service.

In the email, the parent must include the email you the email address and display name used on the under 16 year account on Singdaptive. This can be done for a previously created account, or creating a new account. See this article to find a display name and email address used in a previously created account.

The email from parent or guardian must come from a different email address than the one used to set up an account.
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